INFORMATION TECHNOLOGY AND BUSINESS CHANGE

Experience And Expertise
Edroy and Hart can bring extensive experience of delivering successful projects in some of the UK’s largest Local Authorities and Housing Associations.

Getting It Right First Time
Many projects are delivered late or overspend. Sometimes this is because of unrealistic expectations, sometimes its down to failures in preparation or management.
Our input at the start of your project could set you on course for a successful implementation - on time and within budget.

Trouble-shooting
If your project is going off-course, our experience can help you put it back on track. It may only take a small input from us to resolve the problem and give that clear way forward, or we can provide interim management or other resources to fill those critical gaps.

A Wide Range Of Projects Our skills are suited to a wide range of projects, examples include:
•	Housing
•	Implementing e-government
•	Customer Care
•	Responsive Maintenance & Contracting Services
•	Planned Maintenance & Stock Condition Survey
•	Management and Financial Information

Planning Your Project We can help you to get it right in all the key areas:
•	Defining the objectives and approach
•	Defining, designing and building the solution
•	Testing
•	Training
•	Data Migration

Controlling Your Project We can help you identify and implement appropriate controls:
•	Aligning corporate and project governance
•	Risk, Issue and Change management
•	Project Reporting

Getting The System Right We can offer support with:
•	User and management buy-in
•	Adopting approaches such as Conference Room Pilots
•	Quality Management

Making The Change We can help to ensure a smooth and successful implementation:
•	Planning implementation and cut-over
•	Getting the communication right
•	Preparing staff and users for the change
•	Realising the benefits